The Role of Servitization and Knowledge Management in Enhancing Firms’ Competitiveness

Area 13 – Scienze economiche e statistiche

In response to the growing importance acquired by services and knowledge, industrialized countries have increasingly based their economic activity on the tertiary sector. In line with this renewed context, the analysis developed in this book has shed light on the effects that Servitization and Knowledge Management have had on the manufacturing sector. The book also provided an overview of the possible, and different, routes that contemporary manufacturing companies are taking. The volume is intended not only for academics and students, but also for practitioners interested in learning about the manufacturing organizations’ transformations in the current competitive environment.

SINTESI